The death of a loved one is undoubtedly one of the most traumatic experiences any of us will ever have. The California Department of Consumer Affairs’ Cemetery and Funeral Bureau has developed this booklet to assist you in making the difficult decisions about funeral and cemetery arrangements for yourself or someone close to you. By asking the right questions, comparing prices and services, and making informed decisions, you can make arrangements that are meaningful to your family and control the costs for yourself and your survivors.
The Cemetery and Funeral Bureau licenses, regulates, and investigates complaints against California funeral establishments, funeral directors, embalmers, apprentice embalmers, cemetery brokers, cemetery salespersons, cremated remains disposers, crematories, and the nearly 200 fraternal and private cemeteries in the state.
If you need help with a cemetery or funeral issue, log on to the Bureau’s Web site at www.cfb.ca.gov or call the Department of Consumer Affairs’ Consumer Information Center at (800) 952-5210.
A copy of the Consumer Guide is also available at our location.